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Forum Post: RE: Not being able to edit/add the Sales Stages Names on the Lead

Appreciate the assistance and it worked!  I have a VAR that has consulted me that it would not have been editable and not an option but its great news to hear we can add/change them.  Thanks!

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Forum Post: RE: Adding name field in email templates

I've created some email templates in CRM using HTML, but I want to add a name field for which the code should be {!User : Full Name;}So what i'm trying to find out is how to add a name field to my...

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Forum Post: RE: Audit Error: Attribute Metadata could not be retrieved from...

Hi,Do you resolved this issue?We have the same problem...Thanks

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Blog Post: Customize email template and add corporate logo to report...

Report Scheduler add-on for Microsoft Dynamics CRM 2013 Online and On-Premise allows easy scheduling of out-of-the-box CRM Views as well as user created personal Views which can be received in email...

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Forum Post: RE: Using Notes to update contact status to active

Hi Mia,Can you please post a screenshot of your workflow logic?

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Blog Post: CRM2011 Dashboard: You do not have enough privileges to access CRM...

Issue: CRM2011 Dashboard showing "You do not have enough privileges to access the Microsoft Dynamics CRM object or perform the requested operation. For more information contact your Microsoft Dynamics...

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Forum Post: RE: how to get parent case values via xrm?

Hi Andrew,I would expect that user should be responsible for deleting records that they don't want. Using a childsaved attribute would be a neat solution if your users were not keeping track of their...

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Forum Post: RE: NAV/CRM Connector (v2.0) error for Currency

This one is applied: support.microsoft.com/.../2597312base languages are the same for NAV and CRM.

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Forum Post: Tracking Token Problem

Hi allI have a following problem:I use tracking token with my emails in CRM(online). When I receive a replay message to email that has been sent from CRM, in most of cases the incoming email is...

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Forum Post: RE: CRm 4.0 Email Router Error for only 1 user: incoming failure...

Hi,Thanks for the update. The issue with 401 and emails getting stuck in Pending Send state would be different and not related. Can you enable Tracing on the Email Router Outgoing Profile using steps...

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Forum Post: RE: Slow Silverlight Webreource loading on Opportunity Form...

We had a similar problem recently which was only noticeable against CRM Online/CRM Hosted.  For us the solution was to use REST instead of SOAP in our calls to CRM from Silverlight. We saw reductions...

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Forum Post: RE: Resolving a case in mobile express 2011

Hi,You don't have the option to resolve cases on the mobile version. I suggest you implement a custom drop down menu that will trigger a workflow closing the case.Hope this helps

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Forum Post: RE: How to identify CRM AD groups GUID

Thanks to both of you.I run the script and I realised that there are 2 different kind of information:The Object ID (with a code different per each group)The Object name (where the GUID is the same for...

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Blog Post: Adding Standard text to Microsoft Dynamics CRM 2011 Notes

Described in this post is a way to add standard text to the Notes section in Microsoft Dynamics CRM.

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Forum Post: RE: CCA documentation

Let me know if this helps.blogs.msdn.com/.../introduction-to-the-customer-care-accelerator-cca.aspxblogs.msdn.com/.../released-customer-care-accelerator-for-microsoft-dynamics-crm-2011.aspxAasif Sheikh

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Forum Post: RE: Direct Mail subject line

Do you guys have email template with the html tag in body of the email? if you have any email with the html tag in the email body saved in email template then delete that email. Also, remove the logo...

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Forum Post: RE: Automatically track emails in Outlook based on a rule

With the default functionality it is not possible, however you may need to connect with one of our partners to get this done.Aasif Sheikh

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Forum Post: RE: Multiple Open Calls Creating a Mess

Hello Sami,Thank you for posting your question out here.Are you talking about the OOB entity Lead in CRM and the Phone Calls associated with it which are open and not marked complete.Then I created a...

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Forum Post: RE: crm for outlook feature question?

You may need to connect with one of our partners for this.Aasif Sheikh

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Forum Post: RE: How to add additional information to the closed opportunity form

Thank you Jason.  As always, you are quite knowledgeable, courteous, and helpful.

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