We have a single user who is having an issue opening up records and dialogue boxes in the CRM plugin through Outlook 2007. If we go through IE itself, it works with no issues.
The error displays as "Error on Page" on the bottom left side of the screen in Outlook.
Currently I have tried:
1) Resetting the CRM configuration to no avail.
2) Uninstalled CRM Plugin, rebooted, re-installed, with same result
3) Tried logging in through a different computer with same credentials and i do not get the error - so it is definitely machine specific.
4) No error messages in the Event Log for both the PC itself and the host server.
5) Desperate enough to disable all Add-ins, one by one as well as our AntiVirus, with the same result.
6) Installed latest Rollup 21 (CRM 4.0) with the same result.
7) Uninstalled Office, and Plugin, re-installed and receive the same error.
8) Enabled tracing and i get this error on that client machine:
Process:OUTLOOK |Organization:00000000-0000-0000-0000-000000000000 |Thread: 7 |Category: Exception |User: 00000000-0000-0000-0000-000000000000 |Level: Error | CrmException..ctor
at CrmException..ctor(String message, Int32 errorCode)
at ResourceForOutlook.Microsoft.Crm.Application.SMWrappers.IResourceForOutlook.GetString(Int32 id)
at ThreadProc.Invoke(IntPtr parameter)
at ThreadsSupport.ExecuteThreadProc(ThreadProc threadProc, IntPtr parameter)
>Crm Exception: Message: Resource not found(301)., ErrorCode: -2147220989
Anyone have any suggestions?