Hi
I would like to use mail merge to generate letters for Accounts using Letter template but i don't want users of the system to amend that letter which was generate using marketing template. Our marketing department have a rule that approved marketing letter should not be amended by user.
When we do mail merge letter in CRM it provides facilitiy to end user to amend this as its done in Word, is there any way that those letter would be generated as PDF or any other format so user won't be able to amend?
I hope i have clarify by req.
Thanks in advance for the responce
fkhoja