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Forum Post: RE: Link created opp from qualify lead to project

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Wow that was easier than I thought. Thank you very much!

Blog Post: Why Your CRM Is Underutilized and What to Do About It

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As the customer relationship management (CRM) project lead, you spent months researching the perfect software to modernize your sales process and improve your customers’ experience. You presented the top solutions to your senior leadership team and received consensus on the best choice. You painstakingly planned the implementation process and solicited help from business unit leaders in sales, marketing, and customer service. Yet somehow the system launch was a flop—technology glitches abound, and user adoption is low. What went wrong? Below are four reasons your CRM is underutilized today, and suggestions to turn the tide around. FALLING FOR THE BELLS AND WHISTLES Vendors who promise software that will do “anything you wish” are sugarcoating the truth. While CRM can be optimized for most business functions, buying a one-size-fits-all solution is the most complex and costly route you can take. Businesses that do not define CRM project outcomes in advance are more prone to purchase a system that will never realize its full potential. If an organization uses only 75 percent of the chosen software’s total functionality, for example, the money sunk into the other 25 percent is essentially wasted, and a significant portion of the software is being underutilized. Differentiate between your must-have and nice-to-have CRM features and choose a software your organization can grow with—not into. FAILING TO SEEK IT OVERSIGHT When a business unit such as sales or marketing deploys a CRM system without IT oversight, the organization is much more likely to face problems with integration, customization, support, and upgrades. Often these problems are not identified until the system is launched. Those making the CRM buying decision may not understand which operational features to consider. Demos do not provide the breadth and depth of functionality that a systems expert would know to explore. Working with technical professionals guarantees a better experience for end users who are not tech-savvy. Consider existing IT investments and infrastructure when you are ready to upgrade or reimplement your CRM. WORKING WITH DIRTY DATA Poor data quality costs businesses an average of $15 million per year, according to Gartner . In the case of CRM, bad data directly affects adoption. If users don’t trust existing data, they’re less likely to consistently and correctly enter new information or to hold themselves accountable to proper data standards. Organizations that do not provide enough data entry training inevitably experience underutilization. Even worse, poor data quality can lead to inferior customer service, inaccurate revenue forecasting, and misinformed strategic decisions. When reviewing the initial project deployment plan, make sure there is ample time to migrate only accurate and clean data. When applied correctly, CRM empowers users to easily manipulate data on a single platform—effectively engaging with customers and managing the sales and marketing pipelines. OVERLOOKING THE ASSESSMENT PHASE CRM underutilization always correlates with a rushed or omitted assessment phase. Many businesses eliminate an impact assessment because they believe it is too time consuming or difficult. But like any strategic planning process, the upfront investment pays off in the end. Organizations that conduct a CRM assessment examine current business challenges and determine appropriate software functionalities for each strategic priority. For example, a manufacturing firm may require a tool that streamlines functions, from sourcing to shipping, all in one system—including production orders and bill of materials, sales and inventory forecasting, demand forecasting, and capacity planning. By spending time assessing which CRM features will help to achieve your business goals, you will make a smarter, strategic investment that pays off in widespread CRM use. When your CRM becomes a tool that users access every day, you can be confident the project was a success. Choose a solution your business can grow with, involve IT partners, clean up your data, and align software features with business goals. For help combating CRM underutilization, contact BroadPoint Inc.’s Microsoft gold-certified consulting team today . The post Why Your CRM Is Underutilized and What to Do About It appeared first on CRM Software Blog | Dynamics 365 . Related posts: Dynamics CRM: Improving Customer Relationships in an Over-Connected World CRM for Nonprofits: Turn Your CRM into a DRM Leveraging Microsoft Dynamics ERP and CRM at High Tech Companies

Forum Post: RE: Viewing CRM through a "Smart TV" Browser

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I have the same problem that I'm on my outside tv cover cannot start the CRM system... I am also waiting for a solution to this problem, thanks.

Forum Post: RE: Views from Security category doesn't load since last Chrome update

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It's pretty simple workaround but I'm afraid customers won't agree with the idea of using another internet browser. Thank you for posting links of the similar issues. Feel free to inform me if you find another solution to this problem!

Forum Post: Dynamics CRM 2013 Help

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Hi, Is there any help section that we can include the links in CRM 2013 on premise similar like Dynamics 365. In 365 I can add the links and once the users click on help section(?) it navigates to that link. I am looking for similar feature in CRM 2013. In case any one come across can you please suggest.

Forum Post: How to increment a solution's version number with C#

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With C#, I retrieved a CRM solution, then I incremented the version. Now, I need to update/save it with C#. How can I do it ? I have already looked for in CRM 2011/2015 SDK, without success. Thanks,

Forum Post: RE: In-place Upgrade CRM 2015 to 2016 with database in Always On Availability Group

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In the properties of the organization I have found the sql connection information that upgrade setup have used

Forum Post: error System.Security.Cryptography.CryptographicException Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.Execute

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Hi guys, we are using aes password encryption and decryption method for password. In dev environment all are working fine, the same code move to the demo environment and checks,it throws the error.. i don't know why it is not working. the exception details is.. Unhandled exception: Exception type: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault] Message: An unexpected error occurred from ISV code. (ErrorType = ClientError) Unexpected exception from plug-in (Execute): ContactEvents.Plugin: System.Security.Cryptography.CryptographicException: The input data is not a complete block.Detail: d1916f21-3fa4-4659-bb79-c64663caa4fa -2147220956 An unexpected error occurred from ISV code. (ErrorType = ClientError) Unexpected exception from plug-in (Execute): ContactEvents.Plugin: System.Security.Cryptography.CryptographicException: The input data is not a complete block. 2019-06-22T09:38:55.6854792Z false PluginExecution System.Security.Cryptography.CryptographicException at System.Security.Cryptography.CapiSymmetricAlgorithm.TransformFinalBlock(Byte[] inputBuffer, Int32 inputOffset, Int32 inputCount) at System.Security.Cryptography.CryptoStream.FlushFinalBlock() at System.Security.Cryptography.CryptoStream.Dispose(Boolean disposing) at System.IO.Stream.Close() at System.IO.StreamReader.Dispose(Boolean disposing) at System.IO.TextReader.Dispose() at ContactEvents.Helper.EncryptionHandler.DecryptStringFromBytes_Aes(String cipherTextString, Byte[] key, Byte[] iV) at ContactEvents.Helper.EncryptionHandler.DecryptString(String value) at ContactEvents.ContactPostEvents.EmailBody(Entity ContactEntity, String CompanyName, String ConfirmButtonURL) at ContactEvents.ContactPostEvents.GenerateConfirmationEmail(IOrganizationService service, Entity new_ent, Entity old_ent) at ContactEvents.Plugin.Execute(IServiceProvider serviceProvider) at Microsoft.Crm.Sandbox.SandboxAppDomainHelper.<>c__DisplayClass14_3.<Execute>b__0() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at Microsoft.Crm.Sandbox.SandboxAppDomainHelper.Execute(IOrganizationServiceFactory organizationServiceFactory, Dictionary`2 sandboxServices, String pluginTypeName, String pluginConfiguration, String pluginSecureConfig, IPluginExecutionContext requestContext, Boolean enablePluginStackTrace, Boolean chaosFailAppDomain, String crashOnPluginExceptionMessage) at Microsoft.Crm.Sandbox.SandboxAppDomainHelper.Execute(IOrganizationServiceFactory organizationServiceFactory, Dictionary`2 sandboxServices, String pluginTypeName, String pluginConfiguration, String pluginSecureConfig, IPluginExecutionContext requestContext, Boolean enablePluginStackTrace, Boolean chaosFailAppDomain, String crashOnPluginExceptionMessage) at Microsoft.Crm.Sandbox.SandboxWorker.<>c__DisplayClass3_0.<Execute>b__0() Error log ----------- The specified domain does not exist or cannot be contacted {"ActivityId":"0cce2cf5-b7d7-4ed5-aa73-f248b0919ced","errorCode":2147746340,"message":"An unexpected error occurred from ISV code. (ErrorType = ClientError) Unexpected exception from plug-in (Execute): ContactEvents.Plugin: System.Security.Cryptography.CryptographicException: The input data is not a complete block.","stacktrace":" at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.Execute(OrganizationRequest request, InvocationContext invocationContext, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode, ExecutionContext executionContext, Dictionary`2 optionalParameters)\r\n at Microsoft.Crm.Extensibility.OData.CrmODataExecutionContext.Execute(OrganizationRequest request, ExecutionContext executionContext)\r\n at Microsoft.Crm.Extensibility.OData.CrmODataServiceDataProvider.ExecuteOperation(CrmODataExecutionContext context, EdmOperation edmOperation, Dictionary`2 parameters, Dictionary`2 boundParameters)\r\n at Microsoft.Crm.Extensibility.OData.ActionController.ProcessOperationRequest(String operationName, Dictionary`2 operationParameters, EntityReference entityReference, String boundEntityName, String boundEntityType)\r\n at Microsoft.Crm.Extensibility.OData.ActionController.<>c__DisplayClass11_0. b__0()\r\n at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties)\r\n at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger, XrmTelemetryActivityType activityType, Func`1 func)\r\n at lambda_method(Closure , Object , Object[] )\r\n at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass10. b__9(Object instance, Object[] methodParameters)\r\n at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Controllers.ApiControllerActionInvoker. d__0.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Controllers.ActionFilterResult. d__2.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Dispatcher.HttpControllerDispatcher. d__1.MoveNext()","Timestamp":1561196333697} Thank you

Forum Post: RE: PDF Generation

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Please mark as verified if the answer is helpful.

Forum Post: RE: How to get multiple opportunity business process flow instances

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Please mark as verified if the answer is helpful.

Forum Post: RE: Hierachy of opportunities. How to handle mega projects?

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Please mark as verified if the answer is helpful.

Forum Post: RE: what is difference between classic and UCI apps in dynamic 365?

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Please mark as verified if the answer is helpful.

Forum Post: RE: Field Service Schedule Board not working with unified interface disabled?

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Please mark as verified if the answer is helpful.

Forum Post: RE: Campaign activity

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Please mark as verified if the answer is helpful.

Forum Post: RE: Custom confirm dialog box in case entity

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Hi T.I.A, Thanks for your solution. as per my requirement on click of reactivate button in the case i should get a confirm dailog box with two options. i had achieved this but problem is that confirm dialog box when i click on reactivate the sla records should reinstate and sla timers should start, for this i am setting a date field in j script and if click on amend it should do ntg. only records should be active not sla. Below is the code and the error i am getting while clicking on the reactivate. function dialogbox() { debugger; CrmService.IncidentRibbon.CommandBarActions.reactivate(); setTimeout(function () { var confirmStrings = { text:"Do you want to Reactivate or Amend.", title:"Confirmation Dialog", "cancelButtonLabel": "Amend", confirmButtonLabel: "Reactivate" }; var confirmOptions = { height: 200, width: 500}; setTimeout(function () { Xrm.Navigation.openConfirmDialog(confirmStrings, confirmOptions).then( function (success) { debugger; if (success.confirmed) { var date=new Date(); Xrm.Page.getAttribute("new_deadline").setValue(date); Xrm.Page.getAttribute("new_deadline").setSubmitMode("always"); Xrm.Page.data.save(); } else { Xrm.Page.getAttribute("description").setValue("No"); } }, 1000);}); Xrm.Page.data.save(); }, 1000); Xrm.Page.data.save(); } ERROR: Error:Unhandled exception: Exception type: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault] Message: Since case is resolved and read-only, only these attributes are updatable : "ownerid", "owneridyominame", "owneridtype", "owninguser", "statecode", "statuscode", "modifiedon", "modifiedby", "modifiedonbehalfby", "owningbusinessunit" , "processid". If you need to edit other fields, please reactivate the case.Detail: c4ec6e6f-6d25-4672-92da-012901d84d86 -2147020529 CallStack at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo) at System.Environment.get_StackTrace() at Microsoft.Dynamics.Solution.Common.CrmException.BuildOrganizationServiceFault(Exception innerException, Int32 errorCode, String message) at Microsoft.Dynamics.Solution.Common.CrmException..ctor(String message, Exception innerException, Int32 errorCode, Boolean isFlowControlException, Boolean enableTrace) at Microsoft.Dynamics.Solution.Common.CrmException..ctor(String message, Exception innerException, Int32 errorCode, Boolean isFlowControlException) at Microsoft.Dynamics.Solution.Common.CrmException..ctor(String message, Int32 errorCode) at Microsoft.Crm.Service.ObjectModel.IncidentService.PreValidateForUpdate(Case incident, ISecurityService securityService) at Microsoft.Dynamics.Service.Plugins.PreOperationIncidentUpdate.ExecuteCrmPlugin(LocalPluginContext localContext) at Microsoft.Dynamics.Solution.Common.PluginBase.Execute(IServiceProvider serviceProvider) at Microsoft.Crm.Extensibility.V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context) at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context) at Microsoft.Crm.Extensibility.PipelineInstrumentationHelper.Execute(Boolean instrumentationEnabled, String stopwatchName, ExecuteWithInstrumentation action, PipelineExecutionContext context) at Microsoft.Crm.Extensibility.Pipeline.<>c__DisplayClass2_1. b__0() at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action, IEnumerable`1 additionalCustomProperties) at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action) at Microsoft.Crm.Extensibility.Pipeline.Execute(PipelineExecutionContext context) at Microsoft.Crm.Extensibility.PipelineInstrumentationHelper.Execute(Boolean instrumentationEnabled, String stopwatchName, ExecuteWithInstrumentation action, PipelineExecutionContext context) at Microsoft.Crm.Extensibility.MessageProcessor.Execute(PipelineExecutionContext context) at Microsoft.Crm.Extensibility.InternalMessageDispatcher.Execute(PipelineExecutionContext context) at Microsoft.Crm.Extensibility.ExtensiblePlatformMessageDispatcher.Execute(PipelineExecutionContext pluginContext) at Microsoft.Crm.Extensibility.ExtensiblePlatformMessageDispatcher.UpdateWithInvocationSource(BusinessEntity entity, FilterExpression filter, Int32 invocationSource, ExecutionContext context) at Microsoft.Crm.Extensibility.ExtensiblePlatformMessageDispatcher.Update(BusinessEntity entity, FilterExpression filter, ExecutionContext context) at Microsoft.Crm.BusinessEntities.BusinessProcessObject.<>c__DisplayClass199_0. b__0() at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action, IEnumerable`1 additionalCustomProperties) at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action) at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action, IEnumerable`1 additionalCustomProperties) at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action) at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor) at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments) at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values) at Microsoft.Crm.Extensibility.InternalOperationPlugin.Execute(IServiceProvider serviceProvider) at Microsoft.Crm.Extensibility.V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context) at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context) at Microsoft.Crm.Extensibility.PipelineInstrumentationHelper.Execute(Boolean instrumentationEnabled, String stopwatchName, ExecuteWithInstrumentation action, PipelineExecutionContext context) at Microsoft.Crm.Extensibility.Pipeline.<>c__DisplayClass2_1. b__0() at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action, IEnumerable`1 additionalCustomProperties) at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action) at Microsoft.Crm.Extensibility.Pipeline.Execute(PipelineExecutionContext context) at Microsoft.Crm.Extensibility.PipelineInstrumentationHelper.Execute(Boolean instrumentationEnabled, String stopwatchName, ExecuteWithInstrumentation action, PipelineExecutionContext context) at Microsoft.Crm.Extensibility.MessageProcessor.Execute(PipelineExecutionContext context) at Microsoft.Crm.Extensibility.InternalMessageDispatcher.Execute(PipelineExecutionContext context) at Microsoft.Crm.Extensibility.ExternalMessageDispatcher.ExecuteInternal(IInProcessOrganizationServiceFactory serviceFactory, IPlatformMessageDispatcherFactory dispatcherFactory, Guid callerRegardingObjectId, Int32 invocationSource, Version endpointVersion, OrganizationRequest request, OrganizationInternalRequest organizationInternalRequest) at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.DispatchRequest(OrganizationRequest request, OrganizationInternalRequest organizationInternalRequest, SdkResponseDescription responseDescription, SdkPerformanceCounterContext sdkPerformanceCounterContext) at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.ExecuteRequestRequestWithInstrumentation(OrganizationRequest request, OrganizationInternalRequest organizationInternalRequest) at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.ExecuteRequestRequestWithInstrumentationOperation(OrganizationRequest request, OrganizationInternalRequest organizationInternalRequest) at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.<>c__DisplayClass17_0. b__0() at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties) at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger, XrmTelemetryActivityType activityType, Func`1 func) at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, InvocationContext invocationContext, CallerOriginToken callerOriginToken, WebServiceType serviceType, UserAuth userAuth, Guid targetUserId, Guid targetCallerRegardingObjectId, UserType targetUserType, OrganizationContext context, Boolean returnResponse, Boolean checkAdminMode, Dictionary`2 optionalParameters) at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.ExecuteRequestInternal(OrganizationRequest request, InvocationContext invocationContext, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode, ExecutionContext executionContext, Dictionary`2 optionalParameters) at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, InvocationContext invocationContext, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode, ExecutionContext executionContext, Dictionary`2 optionalParameters) at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.Execute(OrganizationRequest request, InvocationContext invocationContext, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode, ExecutionContext executionContext, Dictionary`2 optionalParameters) at Microsoft.Crm.Extensibility.InprocessServiceProxy.ExecuteCore(OrganizationRequest request) at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal() at Microsoft.Crm.Application.Platform.ServiceCommands.UpdateCommand.Execute() at Microsoft.Crm.Application.Platform.EntityProxy.Update(Boolean performDuplicateCheck, Guid auditingTransactionId) at Microsoft.Crm.Application.Platform.EntityProxy.Update(Boolean performDuplicateCheck) at Microsoft.Crm.Application.Platform.EntityProxy.UpdateAndRetrieve(String[] columnSet, Boolean performDuplicateCheck) at Microsoft.Crm.Core.Application.WebServices.InlineEdit.CommandBase.UpdateEntity(Entity entity, Boolean retrieve) at Microsoft.Crm.Core.Application.WebServices.InlineEdit.SaveCommand.ExecuteCommand(String commandXml) at Microsoft.Crm.Core.Application.WebServices.InlineEdit.CommandBase.Execute(String commandXml, Boolean encodeValues) at Microsoft.Crm.Core.Application.WebServices.InlineEditWebService.Execute(Int32 command, String commandXml, Nullable`1 encodeValues) at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor) at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments) at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values) at System.Web.Services.Protocols.WebServiceHandler.Invoke() at System.Web.Services.Protocols.WebServiceHandler.CoreProcessRequest() at System.Web.Services.Protocols.SyncSessionlessHandler.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error) at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb) at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus) at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) Since case is resolved and read-only, only these attributes are updatable : "ownerid", "owneridyominame", "owneridtype", "owninguser", "statecode", "statuscode", "modifiedon", "modifiedby", "modifiedonbehalfby", "owningbusinessunit" , "processid". If you need to edit other fields, please reactivate the case. 2019-06-22T13:36:25.8360882Z false [Microsoft.Dynamics.Service.Plugins: Microsoft.Dynamics.Service.Plugins.PreOperationIncidentUpdate] [b986a294-28b3-e611-80f0-00155dc13602: PreOperation of Incident Update] Entered Microsoft.Dynamics.Service.Plugins.PreOperationIncidentUpdate.Execute(), Correlation Id: 7fcf1f18-636c-4b0c-bd3a-31d05e70a45c, Initiating User: 203d2816-3430-4766-80a1-933592357c96 Exception: Microsoft.Dynamics.Solution.Common.CrmException: Since case is resolved and read-only, only these attributes are updatable : "ownerid", "owneridyominame", "owneridtype", "owninguser", "statecode", "statuscode", "modifiedon", "modifiedby", "modifiedonbehalfby", "owningbusinessunit" , "processid". If you need to edit other fields, please reactivate the case. (Fault Detail is equal to Exception details: ErrorCode: 0x8007110F Message: Since case is resolved and read-only, only these attributes are updatable : "ownerid", "owneridyominame", "owneridtype", "owninguser", "statecode", "statuscode", "modifiedon", "modifiedby", "modifiedonbehalfby", "owningbusinessunit" , "processid". If you need to edit other fields, please reactivate the case. StackTrace: at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo) at System.Environment.get_StackTrace() at Microsoft.Dynamics.Solution.Common.CrmException.BuildOrganizationServiceFault(Exception innerException, Int32 errorCode, String message) at Microsoft.Dynamics.Solution.Common.CrmException..ctor(String message, Exception innerException, Int32 errorCode, Boolean isFlowControlException, Boolean enableTrace) at Microsoft.Dynamics.Solution.Common.CrmException..ctor(String message, Exception innerException, Int32 errorCode, Boolean isFlowControlException) at Microsoft.Dynamics.Solution.Common.CrmException..c...)., Correlation Id: 7fcf1f18-636c-4b0c-bd3a-31d05e70a45c, Initiating User: 203d2816-3430-4766-80a1-933592357c96 Exiting Microsoft.Dynamics.Service.Plugins.PreOperationIncidentUpdate.Execute(), Correlation Id: 7fcf1f18-636c-4b0c-bd3a-31d05e70a45c, Initiating User: 203d2816-3430-4766-80a1-933592357c96

Forum Post: RE: Custom confirm dialog box in case entity

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Hi Pravin, Thanks for your solution please find the reply of my error above

Forum Post: Reporting server returns a "Not found" error

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Hi All, I have been trying to generate PDF from a custom report in dynamic, i am sending a POST message to the reporting server API, but getting an error of - HTTP Error 404 - Not Found (even when used directly on a url bar). I have something like this in my Javascript file: "Xrm.Page.context.getClientUrl() + "/CRMReports/rsviewer/QuirksReportViewer.aspx";" I dont know, is it because my trial version of 365 has expired today?, but i can still log in and work. someone please help

Forum Post: RE: Reporting server returns a "Not found" error

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Is this a FETCH based report? if so you should be able to first access the report from the UI. If you can't access the report from CRM UI, you need to first get that sorted I think I have not tested any reports but my expired trial still works so even if the trial expired if it works, it should allow to access the report.

Forum Post: RE: Reporting server returns a "Not found" error

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Kokulan the report works perfectly from the UI. I just vtested it again now.

Forum Post: RE: Reporting server returns a "Not found" error

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I use to debug my javascript file from the developer console, but I cant even find the frame that holds all the Javascript file again, since chrome got updated. my debugger screenhot is like the below, why can i fine my javascript file in the below: Kokulan
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