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Blog Post: JavaScript, XML processing, DOM and CRM 2011 UR12
If you have scripts in CRM which somehow retrieve or process XML, chances are you will need to do some re-write or validations when applying Update Rollup 12 (UR12). This post explains how to fix you...
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Blog Post: JavaScript, XML processing, DOM and CRM 2011 UR12
If you have scripts in CRM which somehow retrieve or process XML, chances are you will need to do some re-write or validations when applying Update Rollup 12 (UR12). This post explains how to fix you...
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Blog Post: The Wonderful Unintended Uses of Dynamics CRM
Many people know the story behind the Post-It Note. In short, a chemist at 3M inadvertently invented a low tack adhesive in his quest to create a super strong adhesive. After five years of trying to...
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Blog Post: Quickly Create Phone Call Activities in Dynamics CRM 2011 Rollup 12
I have previously blogged about the great new Skype Integration as part of Dynamics CRM 2011 Rollup 12 and realized that I was missing a very important feature of the integration. In older versions of...
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Blog Post: Quickly Create Phone Call Activities in Dynamics CRM 2011 Rollup 12
I have previously blogged about the great new Skype Integration as part of Dynamics CRM 2011 Rollup 12 and realized that I was missing a very important feature of the integration. In older versions of...
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Blog Post: Incident (Case) Entity Ribbon Display Issue
I recently setup a new CRM Online environment to implement the Grants Management Solution Accelerator.After completing the deployment I logged in to test the solution and ensure everything was working...
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Blog Post: Incident (Case) Entity Ribbon Display Issue
I recently setup a new CRM Online environment to implement the Grants Management Solution Accelerator.After completing the deployment I logged in to test the solution and ensure everything was working...
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Blog Post: CRM Mobility Options Demystified
Today’s guest blogger is Jacob Cynamon-Murphy, a Sales Engineer at Sonoma Partners.I have had the pleasure of delivering a presentation entitled CRM Mobility Options Demystified to several audiences...
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Blog Post: Conociendo “Polaris” (Update Rollup 12): Nuevos Procesos en...
Como todos sabrán, el nuevo “Polaris”, el último release de Dynamics CRM 2011 incluye nuevas funcionalidades que permiten la definición de Procesos.Estos procesos en un principio son bastante limitados...
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Blog Post: Conociendo “Polaris” (Update Rollup 12): Nuevos Procesos en...
Como todos sabrán, el nuevo “Polaris”, el último release de Dynamics CRM 2011 incluye nuevas funcionalidades que permiten la definición de Procesos.Estos procesos en un principio son bastante limitados...
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Blog Post: MS Office SharePoint Server 2010 Excel Workbook Cannot be Opened...
A document library or Report library was created within a site on SharePoint 2010 and an excel document was uploaded. Once the file was uploaded , upon clicking on the excel document , an error is...
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Blog Post: MS Office SharePoint Server 2010 Excel Workbook Cannot be Opened...
A document library or Report library was created within a site on SharePoint 2010 and an excel document was uploaded. Once the file was uploaded , upon clicking on the excel document , an error is...
View ArticleBlog Post: Post Incident Report (PIR) | Worldwide customers could not sign in...
SummaryOn February 7, 2013, a network device issue impacted CRM Online Organization access worldwide, for a short period of time. The impact was total in North America, with lesser percentage of...
View ArticleBlog Post: Post Incident Report (PIR) | CRM Online Organization’s hosted out...
SummaryA small subset of CRM Online orgs served from America's datacenters were inaccessible. The issue was identified during a service health check investigation. It impacted less than 1% of customers...
View ArticleBlog Post: CRM 2011: change format of textfield to hyperlink
A customer asked me to change a single line text field to a hyperlink. As we know or as you have found out. It’s not possible to change the formatting of fields. Personally I think this is something...
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Blog Post: Goals Management – Creating a Goal using a Rollup Query
In my previous blog I described how to create a Goal to measure the progress of Sales Representatives in completing Appointments organised on their behalf by Telemarketing Representatives. In this blog...
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Blog Post: Goals Management – Creating a Goal using a Rollup Query
In my previous blog I described how to create a Goal to measure the progress of Sales Representatives in completing Appointments organised on their behalf by Telemarketing Representatives. In this blog...
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Blog Post: Syncronizing with address books
One of our customers migrated from a custom made CRM system and their users were used to be able to select entire lists of user directly in Outlook and send emails to. As there is no good way of doing...
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Blog Post: Syncronizing with address books
One of our customers migrated from a custom made CRM system and their users were used to be able to select entire lists of user directly in Outlook and send emails to. As there is no good way of doing...
View ArticleBlog Post: Post Incident Report (PIR) | EMEA | CRM Online | Some European...
SummarySome (less than 10%) of CRM Online orgs served from European datacenters were temporarily inaccessible. The issue was detected by internal monitoring and once the Dynamics Service Engineering...
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