Update Rollup 12 for Microsoft Dynamics CRM 2011 is now available. It can be downloaded from the Microsoft Download Center as of January 10, 2013 or updated through Microsoft Update as of January 22, 2012. This update is available for all languages supported by Microsoft Dynamics CRM 2011 and resolves a number of updates and hotfixes. It also introduces additional browser compatibility for Firefox, Chrome, and Safari. The list of devices, operating systems, and specific browser versions is detailed in the table below.
| Platform | Internet Explorer | Firefox | Chrome | Safari |
| Windows XP | Version 8 | Version 16+ | Version 22+ | Not Supported |
| Windows Vista | Version 8 and 9 | Version 16+ | Version 22+ | Not Supported |
| Windows 7 | Version 9 and 10 | Version 16+ | Version 22+ | Not Supported |
| Windows 8 | Version 10 | Version 16+ | Version 22+ | Not Supported |
| Apple OS X 10.7 (Lion) | Not Supported | Not Supported | Not Supported | Version 6+ |
| Apple OS X 10.8 (Mountain Lion) | Not Supported | Not Supported | Not Supported | Version 6+ |
| Apple iOS (iPad) | Not Applicable | Not Applicable | Not Applicable | Supported |
Additionally, the update includes new indexes for the following entities in the Quick Find Search Optimization feature.
Entities:
- Business Unit
- Cases
- Competitors
- Connection Opportunities
- Connection Role
- Contact (the Phone Number fields)
- KB Article
- Lead
- Product
- Sales Literature
Supported operating systems: Windows 8, Windows 7, Windows Vista, Windows XP
Prerequisites: You must have Microsoft Dynamics CRM 2011 Update Rollup 6 (build 5.0.9690.1992) or a later version of Microsoft Dynamics CRM 2011 installed to apply this update rollup.
Important Notes: Update Rollup 12 for Microsoft Dynamics CRM 2011 has no hotfixes or updates that you must enable or configure manually. You can uninstall Update Rollup 12 from a server that is running Microsoft Dynamics CRM. However, back up your databases before you uninstall Update Rollup 12. You cannot import a database that was created by using Update Rollup 6 or a later version of Microsoft Dynamics CRM 2011 into a deployment of Update Rollup 5 or an earlier version of CRM 2011.
Links:
Microsoft Support: Update Rollup 12 for Microsoft Dynamics CRM 2011 is available
Microsoft Download Center: Update Rollup 12 for Microsoft Dynamics CRM 2011