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Forum Post: CRM SDK 2011 (RU11) The server-side message "Create" on a contact doesn't fire when contact is created in Outlook

We have a CRM SDK plugin that is attached to the "CREATE" (and "UPDATE") event on the contact entity.  It is server-side only and it runs asynchronously.

If we create a new contact or update an existing contact on the CRM website, the event fires without any trouble.  If a user creates or updates a contact in his Outlook client (with the CRM plugin install) and synchronizes this to the server, the plugin event does not fire.

Is there an explanation for this?  Do these events fire when the Outlook synchronizes?

Joe


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