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Forum Post: RE: Changes in CRM not being picked up by Dynamics Connector

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Hi.

Yes, we did find a solution for this.

In this case, the problem was that the modifications that were being made in CRM were done by the same user that was the login user for the Connector. When the Connector runs the query to the CRM database to retrieve new/updated record, it automatically filters out modifications made by the Connector login user. And since we were doing our testing with that user, all modifications were being filtered out and nothing was integrated. As soon as we tested with another user it worked fine, so the issue is resolved.

Thanks, Jon Gunnar


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