Blog Post: Prepare for Dynamics CRM Rollup 12

Are you ready for the multi browser support of your customisations with Dynamics CRM Rollup 12, do you even care? It sounds great doesn’t it, IE, Chrome, Safari, Firefox, take your pick but will your CRM script customisations be supported. I guarantee this is the number one question facing CRM implementers/developers/testers right now and hopefully most have had a chance to test against the latest build of Rollup 12.

If you are a single browser environment and it remains as IE then you may be feeling comfortable but I recommend you follow-up with some testing and review time before applying Rollup 12.

There are some key areas that need looking at and you can find a list of impacted areas here

Resolve Breaking Script Issues When Upgrading Microsoft Dynamics CRM

To aid in the validation there is a tool available from Microsoft called the Microsoft Dynamics CRM 2011 Custom Code Validation Tool  which helps to identify potential issues with custom JavaScript in JavaScript libraries and HTML web resources.

To see an overview of problem areas you can see the release blog regarding the validation tool which highlights and lists the various potential issues that have been identified.

Microsoft Dynamics CRM 2011 Custom Code Validation Tool Released

The biggest threat to some may be the support of CRM 4 client side script or the lack there of as this becomes obsolete and unsupportable as CRM moves forward.

In many cases business requirements come first and in a perfect world we would never need to venture outside of the CRM 2011 client API so the main thought here should be before implementing unsupported customisations ask yourself if there is an alternative option to avoid future pain.

Don’t forget to check out the latest SDK when its available and read through the documentation covering this as it’s fairly complete and highly detailed for our needs.