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Forum Post: RE: Using Notes to update contact status to active

Hi,

It looks to me like the check against the Note's Created On date is preventing your logic from running on an update to a Note. Try updating your logic to:

If Note:Created On contains data AND [Regarding (Contact):Contact contains data], then:

if contact has modified date less than note date

If Regarding (Contact):Last Date of Activity on or before [Note:Modified On], then:

update to current customer

Update:    Regarding (Contact)

By the way, there is no need to check whether Created On (createdon) and Modified On (modifiedon) have values. These are system fields that will always have a value.


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