Forum Post: RE: Outlook client installation problem

Hi Paul,

In order to assist you with this, can you please confirm the following information for me?

- Are you using the UR6 build 1992 version of the CRM client?
- Which Update Rollup and MUI Packs do you currently have installed on the client?
- Did you install any of the MUI Packs prior to the client itself?

Also, if you choose to uninstall and reinstall the client, I would also recommend uninstalling the Windows Live Sign-in Assistant and Microsoft Online Services Sign-in Assistant prior to reinstallation in case either of these necessary applications are playing a role in the issue.