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Forum Post: Outlook client installation problem

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When I install the CRM 2011 Outlook client and run the configuation wizard, I can connect to CRM but only the first time. When I shut down Outlook and restart it, I get the dreaded error message :

"Cannot connect to Microsoft Dynamics CRM server because we cannot authenticate your credentials. Check your connection or contact your administrator for more help."

If I go into the crm configuration wizard and delete the organization and restart Outlook, the wizard runs again and I can connect to CRM, but again, only once.

This is the behavior I get when using the French language pack. If I change the user's CRM Outlook options to English, the configuration works every time I restart Outlook. If I change the user's language settings back to french, I have to delete the organization again.

Any ideas ? I'm in the final steps of a client install and pulling my hair out on this one !

Paul


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