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Forum Post: RE: Go Offline

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Ok, I fixed the issue after some investigations in the Event Log viewer. For some reason, the tool wanted following additional priviliges (At least User level Read):

1. prvReadSite (Service Management -> Site)

2. prvReadqueue (Core Records -> Queue)

3. prvReadRole (Business Management -> Security Role)

If the tool still doesn't work, check the Error log running on host computer and you might find additional privliges missing. Good Luck

Best Regards

Nitin


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