Hi,
We have recently migrated our data and moved from Act! to Dynamics. It mostly ran smoothly except for an issue of communication with the company we went through meaning that we now have leads and prospects which should actually be 'Contacts'.
I have tried a test 'group' qualifying, but it did not create any contacts but instead qualified them to just opportunities.
Does anybody have any experience or ideas of how best to accomplish this task? We have spoken to the company we went through, but they are charging a considerable amount and we are considering alternatives.
Thanks