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Forum Post: RE: How to limit the work hours in phone calls , meetings and tasks.

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I've done it, but I took a different route that is more flexible.

1. I created a new entity called "Timesheet"; that had the following basic attributes: Timesheet Name, Duration, Cost, Lookup User field, Working hours.

Entity is enforced by security roles.

New Timesheets can be created on-the-fly with flexible duration and working hours.

2. On the Phone Activity Entity, I used OData and json to populate the fields onLoad defending on user connected; but additionally, the user can select several timesheets e,g:

"Client Follow-up call" - 15mins, charged at $7.00

3. Calculations are then carried out on the form using Jscript.


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