now I have another problem for just one user :(
first, user could connect to server through web browser... after trying to connect through outlook, User couldn't connect in both ways !!!
these are the errors:
"Business Management Error (The User ID associated with the current record is not valid."
"No Microsoft dynamics CRM user exists with the specified domain name and user ID."
there is one point here... Using local admin user which wants to authorize for connecting to CRM through IE, user can see the CRM records....
this is what I did:
I've made a test user in AD, then Updated the user profile in CRM with this test user and saved it ... then updated again with original user and saved ... but there was no useful conclusion :(