We have a hardware issue which impacts many properties, including CRM Online. Customers in EMEA may see a performance degradation while using the CRM Online service. We continue to be on heightened awareness. The current estimated repair time provided by the Microsoft Network team is Sunday, April 21st. We have taken several precautionary steps to reduce risk to our customers, which should be transparent. We will update as more information is known. We sincerely apologize for any inconvenience this may be causing you.
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