Forum Post: RE: Event ID #: 35241 - MSCRMEmail - "The recipients for the e-mail message with subject "Subject" in mailbox mailboxname@domain.com did not match any known records.

Try the following if it works:

In Email Router Settings make following changes:

Configuration Profiles tab (Incoming profile) (Advanced tab has default settings):

Location Server: http://mail.companyname.com (OWA)

Configuration Profiles tab (Outgoing profile) (Advanced tab has default settings):

Location Server: exchangeservername

Deployments tab:

MIcrosoft Dynamics CRM server: http://servername:5555/company_name